Wilbert Ultimate Service Provider

Wilbert Funeral Service in Chicago (corporate HQ) has awarded Asheville Vault Service with "Ultimate Service Provider" for the third year in a row. There are four service levels: Minimum Service, Basic Service, Premium Service, and Ultimate Service Provider. To be classified as an Ultimate Service Provider, one must receive at least 75 points out of 88 points; a higher score is attainable when bonus points are earned for exceptional achievements. Points are collected by category, including tents, chairs, greens, Wilbert Way, lowering device, vaults, employees, and trucks and delivery.

Set Up
Asheville Vault Service utilizes the Wilbert Way (WW) set up which consists of an above ground seal and a lowering device, also known as The Wilbert Way Lowering Device.

Grass & Chairs
For those who are interested, grass and chairs are available as an additional service to families who would like a graveside service or an extra amenity at the burial site. Six pieces of grass and eighteen folding chairs will typically cover a gravesite area and will be neatly arranged under the tents. Asheville Vault Service manages the delivery, setup, and removal of the grass and chairs.

Tents
A 15x15 tent is set by Asheville Vault Service at the gravesite for funeral services. The tent covers the burial area and provides a comfortable place for families to gather during the funeral. At the end of the funeral, the tent is removed.

Nameplate
Nameplates give burial vaults a personalized touch. They are a standard feature of all our lined and sealed vaults. The nameplate includes the name of the deceased and the birth and death dates.

Grave Digging & Disinterment
Wilbert Burial Vault provides grave digging & disinterment services. Wilbert is fully equipped with multiple tractors which significantly reduce the amount of time needed to prepare a grave. The grave digging service includes the opening and closing of the grave. Wilbert also provides a hand-dug grave service at a premium. If it becomes necessary to move a vault from one location to another, Wilbert can assist with these services. We handle everything from locating the vault to relocating the vault to a new location.

Vault Transfer
Vault Transfer is a service available between Wilbert licensees and dealers. Asheville Vault Service uses the vault transfer service when a burial request has been made outside of the licensee territory. The location of the cemetery is needed to determine the appropriate Wilbert licensee or dealer. Since the services offered by each Wilbert licensee vary, the licensees work together on a per burial basis to determine the services, such as tents, grass, chairs, and grave digging, which each licensee will provide for the burial.